Video Guides

Complete Guide To Using AcuPen Pulse Relief


Frequently Asked Questions

Product Disclaimer - Please read.

1. Do not use the AcuPen Pulse Relief if you have a pacemaker, pulse regulator, artificial heart, lungs, or other- sustaining electronic medical device.

2. Consult a physician before use if you are pregnant, have a serious heart condition, or have other life-threatening diseases or injuries.

3. Never operate the AcuPen Pulse Relief in the shower, bath, pool, high humidity, or in/near other bodies of water.

4. Never use the AcuPen Pulse Relief on or near mucous membranes or in body orifices.

5. Keep away from children and pets.

6. Do not use the AcuPen Pulse Relief on anyone who cannot communicate or is unconscious.

How to handle the AcuPen Pulse Relief?

If this is your first time trying acupuncture pen, we recommend to first hold the pen while its off and apply it to the pressure points. The key is to not only get comfortable holding the pen but also the positioning your body. There may be times where you need to ask someone else to do the treatment - such as for lower back. 

I feel a "shock/zap" in my hand when I am using the pen, is this normal?

Yes, this is normal. As the current goes through the pen into the pressure point you are applying - it is also passing through your hand. This is why we recommend starting off with low intensity and working your way up to higher intensity. You may also want to change the grip of how you are holding the pen. 

How many times and how long can I use the AcuPen Pulse Relief?

For active pain relief, generally, we recommend 1-3 sessions of 10-15 minutes per day. Please give 5-25 minutes rest between each session. Once the pain has subsided, usually 1/week is recommended. 

Can I use it on my face?

Yes you can. No more than 5-10 minutes / day is recommended. 

Do I need to apply contact gel?

Applying contact gel is recommended because it will provide the most comfortable experiences. You may still use the pen without applying any gel but it may feel less smooth. 

How long is shipping to USA?

We use UPS to ship to all US order. Normally it takes 3-7 for shipping and 1-2 days for processing. 

Have Questions?

If you have any questions, please reach our support team at support@painfree-essence.store